We accept returns and exchanges within 30 days of the delivery date for products that are unused and in brand new condition with the tags still attached. We do not accept returns or exchanges for any used items. We are only able to accept returns and exchanges for items purchased directly through our website with a valid order number.  

Final Sale Items

All Products marked or tagged with "Final Sale" at the time of the purchase are non-refundable and cannot be returned for exchange, credit, or refund, except as required by law. The aforesaid also applies to gift cards.

Returns for online purchases:
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​1. Mail your return to our warehouse, and you will be provided an option for a pre-paid return label to take to a local FedEx drop-off location. Please note that for this mail-in option, the timeline for your return to be processed and refunded should be 7-10 business days after your package arrives at our warehouse. At this time, we are only able to offer pre-paid return labels with FedEx; if you would prefer a different carrier, you must cover the cost of shipping. ​
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*Any returned items that do not meet our return standards will be mailed back to you without a refund.*​
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For returns from outside the Continental United States, we are unable to cover return shipping, so the customer is responsible for shipping the item back to our distribution center. Please contact Customer Service for instructions on how to make an international return. 

REFUND PROCESS FOR ONLINE PURCHASES

Returns will be processed within 7-10 business days after the return arrives back at our warehouse. Refunds are issued to the original payment method, and you will receive a refund confirmation email once your return has been processed. Please allow an extra 1-3 business days for the credit to appear back on your statement.​

Original shipping charges will not be refunded.

To process a gift return, please contact customer service. Gifts that were purchased through our website can be returned for a web credit equal to the value of the purchased item. ​

We understand that you may not want to notify the original purchaser of the gift, however we require proof of purchase in order to process gift return requests. Please have that information (preferably the order number) in your initial response to customer service in order to ensure that this process is handled efficiently. ​